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      If you prefer to speak to a real person please phone:-
  • New Ticket Reservations (to book new train tickets by phone) - 0843 289 4846*

  • Existing Ticket Enquiries (only if you already have an 8 digit booking ref) please select the correct number for:

                      UK train tickets booked via Railsaver before 31 December 2013 - 0843 289 4458*
                      or
                      UK train tickets booked via Railsaver after 30 December 2013 - 0843 289 4846*

  • National Rail Enquiries - 08457 48 49 50 (for train times, station information, etc)

*Calls cost 4.2 pence per minute plus VAT from a UK landline. Calls from a mobile phone vary depending on your individual tariff and provider but typically (based on iPhone 12 month contract with Tesco mobile) calls from a mobile should cost around 20 pence per minute. Lines are open 9am till 5pm Mon-Fri.

Customers may also write to us at:-

Railsaver Customer Service
Pantiles
Sping Meadow
Playford
Ipswich
IP6 9E

      

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